One of the worlds largest industries by both employment numbers and revenue, tourism is a key industry throughout the world, not just for people’s enjoyment of holidays, but as a supporter of livelihoods.
Here in Levenmouth, we hope to maximise the impact of tourism for the benefit of the area. By ensuring people enjoy their stay, we are helping them return, tell their friends and ultimately make Levenmouth known to be a great place to spend time.
This training, designed to last about ninety minutes will teach you why your role is important on this customer journey, how to play the role and what to do if things go wrong. Enjoy.